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Engage · Sites and events

How to review registrations and track event attendance

Review registrations and confirmations, then record who actually attended each event.

Event attendees and badges at a professional gathering, with a conceptual attendance check

Published on November 5, 2026

Event registrations show who expressed interest; attendance tracking distinguishes those who confirmed from those who actually showed up. Reviewing both helps prepare check-in, follow up with people who could not attend, and measure the event afterward.

Compare the indicators in the events list

Before opening an event, the main table lets you quickly review how many companies are represented, how many people registered, how many confirmed, and how many attended. You can also compare registrations with the capacity. In this example, Café Nube has six registrations, three confirmations, and no attendance recorded; the Registrations button opens the people list.

Engage Events list showing the Café Nube service meetup with Capacity, Companies, Registrations, Confirmed, and Attendance columns
The table summarizes the event: capacity 30, 4 companies, 6 registrations, 3 confirmations, and 0 attendance records.
Path. Go to Engage > Sites and events > Events, then open the number in the Registrations column to view that event\u2019s list.

Review registrations

The list shows submitted details such as name, company, email, date, and status. Before the event, use it to see who signed up and prepare to welcome them. In this example, six people registered and three are confirmed. Confirmation helps with planning, but it does not mean someone attended.

Registration list for the Café Nube service meetup, showing six people and their statuses
Review submitted details and distinguish registered people from confirmed attendees.

Update status after checking what happened

Each registration\u2019s action menu offers Will not attend, Attended, and Delete registration. Use each option for the matching situation:

OptionWhen to use it
Will not attendThe person let you know they cannot take part.
AttendedYou verified the person was present at the event.
Delete registrationThe entry is a duplicate, a test, or must be removed under your team\u2019s process.
Registration action menu with Will not attend, Attended, and Delete registration
Open the person\u2019s menu and choose the action that matches the outcome.
Record what happened, not a test. Mark Attended only after verifying presence. This change may trigger communications configured for the event, so review those rules first. The demo has six registrations and three confirmations; no one has been marked as attended.

Use attendance for follow-up

After the event, separate attendees, people who confirmed but did not show up, and people who said they would not attend. For example, the Café Nube team can thank participants and separately contact people who asked for information but could not join.

Agree on who will update attendance and do so after checking the actual participant list. If the event has a capacity, compare registrations with the limit to prepare the venue or online access.