Welcome to Upnify® Connect - Centralize your chat support channelsUpnify CRM

Control and visibility of your customer service channels Upnify® Connect

Unify your WhatsApp®, Telegram®, Messenger®, Instagram® and WebChat conversations in a single platform.

Upnify Suite
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The power of having a fully integrated suite.

Ensure excellence in every interaction by supervising
and optimizing conversations to align them with your quality standards.

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Never leave a customer waiting and ensure immediate responses
that elevate customer satisfaction and loyalty.

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Effortlessly flow between channels, managing and coordinating
conversations across multiple platforms from a single control point.

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Gain a complete view and total control over interactions,
improving the effectiveness of every communication.

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Our clients' opinions about Upnify®

Supercharge Your Customer Engagement

Take advantage of our powerful multichannel chat solution with Artificial Intelligence, enabling businesses to assist their customers in real-time 24/7.

Options to grow

Buy Upnify® Connect by volume or upgrade to MAX to get the full Upnify ecosystem

If you only need to centralize conversations, choose the Connect package that best fits your volume. If you also want sales, campaigns, and automation in one platform, MAX is the recommended option.

Full suite

MAX

The best option for companies that want one fully integrated system without extra complexity.

$35 USD

Per user/month, billed annually.

Approximate savings of 20%

Quarterly reference: $43 USD/user/month.
Annual charge: $420 USD per user. Taxes excluded.

Includes the full suite: CRM + Engage + Connect + Flow
  • CRM for sales management and follow-up
  • Engage for campaigns, events, and activations
  • Connect for multichannel support and centralized conversations
  • Flow for task and process automation
View full suite
Maximum savings

Connect 25k

The highest-volume option for teams that handle conversations at scale.

PREPAID $1,469 USD $0.0588 USD per conversation (approx.)

One-time purchase of 25,000 conversations. Credits accumulate and do not expire. Taxes excluded.

Ideal for:

companies with high volume that need a better cost per conversation and full control of the channel.

  • 25,000 conversations included
  • Prepaid, with no monthly charges
  • Web Chat, WhatsApp, or Telegram
  • Conversational AI**
  • AI knowledge base**
  • Distribution by groups and channels
  • Developer API
  • Premium phone support
  • Conversations do not expire and are cumulative
Most popular

Connect 5k

The right balance between volume, cost per conversation, and implementation speed.

PREPAID $449 USD $0.0898 USD per conversation

One-time purchase of 5,000 conversations. Credits accumulate and do not expire. Taxes excluded.

Ideal for:

teams that want to respond faster without losing conversations across channels.

  • 5,000 conversations included
  • Prepaid, with no monthly charges
  • Web Chat, WhatsApp, or Telegram
  • Conversational AI**
  • AI knowledge base**
  • Conversation distribution by groups
  • Developer API
  • Conversations do not expire and are cumulative
Starter

Connect 1000

The simplest way to start running multichannel support without monthly charges.

PREPAID $119 USD $0.119 USD per conversation

One-time purchase of 1,000 conversations. Credits accumulate and do not expire. Taxes excluded.

Ideal for:

teams that want to start with Connect and scale volume according to their operation.

  • 1,000 conversations included
  • Prepaid, with no monthly charges
  • Web Chat, WhatsApp, or Telegram
  • Conversational AI**
  • AI knowledge base**
  • Conversations do not expire and are cumulative

Notes: * MAX is priced per user/month with annual billing. Connect works as prepaid volume and does not create monthly charges.

** Conversational AI and the AI knowledge base require AI credits to be used.

Taxes excluded. We accept international wire transfers. Conversations do not expire and are cumulative.

Increase your customer interaction and boost sales with Upnify® Connect

Discover how our tool improves your response time and helps your business grow

Increase your customer interaction and boost sales with Upnify® Connect

Discover how our tool improves your response time and helps your business grow

Find answers

Frequently Asked Questions about Upnify® Connect and its capabilities

Upnify® Connect allows integration with the most popular messaging platforms, including WhatsApp, Telegram, Facebook Messenger, Instagram, and web chat. This enables you to centralize communication with your customers in a single, easy-to-manage interface.

No, setting up Upnify® Connect is straightforward thanks to its intuitive design. We also offer detailed guides and technical support to facilitate implementation. If you prefer more personalized assistance, you can opt for our implementation service, available for an extra cost, to ensure a seamless integration tailored to the specific needs of your business.

Absolutely. Upnify® Connect is designed to integrate seamlessly with a variety of CRM and ERP systems, allowing you to maintain a unified and efficient workflow without the need for multiple adjustments or complex modifications.

Yes, Upnify® Connect includes monitoring and auditing capabilities that allow you to review and analyze interactions between your employees and customers. This is essential for ensuring compliance with communication standards and for providing training and feedback to your team.

Upnify® Connect enhances customer satisfaction by enabling quick and effective responses across multiple communication channels. By centralizing conversations, your teams can manage interactions more efficiently and provide a consistent and satisfactory customer experience.