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Train · Files

How to upload, organize, and insert files and images in Train courses

Organize your library resources and add them to course content so learners can find the materials they need.

Train library in a training documents folder with an available resource.

Published on October 30, 2026

Training often needs more than text: a downloadable guide, an image that explains a step, or reference material learners can reopen. Train keeps these resources in a library so you can organize them and add them to a course where they are useful.

Train library in a training documents folder with an available resource
Documents stores reference materials in topic folders so you can find them later.

What each area stores

Documents: files learners can review or download, such as guides, procedures, and supporting readings.

Images: visual resources you can insert into content to explain a step or show an example.

Formats: templates managed separately and available in workflows that support formats; they do not replace a reading document or image.

Keeping resources in separate areas makes them easier to find. A safety guide, for example, can go in Documents and an illustration of its steps in Images. Course editors can reuse them without searching through a mixed collection.

Upload and organize documents

  1. In Train, open Files and select Documents.
  2. Use the create-folder button and choose a name that describes the topic or team, such as “Training materials” or “Field safety”.
  3. Open the folder, choose the upload option, and select a file. Wait until it appears in the list before leaving.
  4. Use names that identify purpose and version, such as “Technical visit guide”. If you update a resource, check which version is linked in the course.

One folder per topic is easier to maintain than a single folder with everything. It lets you update a guide without confusing it with an image or template.

Train Images library with a folder and an available illustration
The Images library keeps visual resources available to the content editor.

Upload images and add them to a course

  1. Open Images, create or select a folder, and upload the visual resource.
  2. Open Courses, then the course and section where you will explain the topic.
  3. Create or edit a resource. In the editor, open the library image picker, find the folder, and select the file.
  4. Place the image beside the step it illustrates, add descriptive alternative text, and save.
  5. Review the resource from the learner view. Make sure the image has context and related documents can be opened or downloaded.
Example

For a maintenance-visit course, store a procedure guide in Documents and an inspection-order diagram in Images. Explain the process in the content, place the diagram beside the steps, and make the guide available for reference.

If a file does not appear

  • Confirm you are in the right area: Documents, Images, or Formats.
  • Open the folder where you uploaded it and make sure the upload finished.
  • In the editor, browse to that folder; the image picker displays visual resources.
  • Save the content and review it again from the learner view.