In order for your prospect to decide to make a purchase, he/she must have complete information about your service or product. A common mistake is to omit important details that are essential to make the sale, for example, payment methods or shipping logistics in some cases.
It is important to know every detail and feature of the product or service being offered, it is also an advantage for sellers, since having more knowledge of it can be widely exposed immediately dealing with objections that may arise.
The Sales Glossary is a compendium of all the most commonly used terminology in sales strategy. Many of the concepts listed here are used when implementing a CRM system or a digital sales funnel, no matter if they are legacy systems or an online CRM. See also our blog that deals with sales techniques, marketing and sales culture.