Extranet - Sales Glossary - Upnify
Upnify CRM

Back to dictionary


An extranet represents an advanced evolution of an intranet, designed to facilitate secure collaboration and communication between an organization and its partners, suppliers, customers, or other external entities. Unlike an intranet, which is confined to the internal scope of the organization, an extranet extends the network's reach to include authorized external users.

The primary functionality of an extranet lies in its ability to share information, resources, and applications in a controlled manner with external parties, enabling secure collaboration and data exchange. For example, a company may implement an extranet to allow its suppliers access to relevant information about inventory or orders, or for customers to track detailed information about their online purchases.

Security is a fundamental component of an extranet's design, ensuring that only duly authorized users have access to the shared information and resources. Practices such as the use of robust passwords, data encryption, and strong authentication systems are common to preserve the confidentiality of information.

In the context of marketing, an extranet serves as a strategic tool to interact efficiently with business partners and customers. It can be used to share marketing materials, provide access to business reports or analyses, and facilitate collaboration on joint projects. This streamlining of communication enhances relationships with external parties, generating substantial benefits for the growth and success of a company.

In summary, an extranet not only constitutes a secure extension of an intranet but also emerges as a valuable means to foster controlled collaboration and communication between an organization and its external counterparts. In the realms of marketing and the management of relationships with business partners and customers, an extranet stands as an essential tool to optimize operational efficiency and strengthen business connections.

The Sales Glossary is a compendium of all the most commonly used terminology in sales strategy. Many of the concepts listed here are used when implementing a CRM system or a digital sales funnel, no matter if they are legacy systems or an online CRM. See also our blog that deals with sales techniques, marketing and sales culture.