Software as a Service, it refers to companies that market software, and this software, instead of being perceived as a product, is sold as a service.
It is the provider company that takes care of the maintenance service, the daily operation and support of the software used by the customer. In this type of service, we normally access through the browser without attending to the software. All development, maintenance, updates and backups are the responsibility of the provider.
In this way, the support and data that is handled does not reside on the servers and computers of the company that uses the software, but is hosted on servers of a third-party company, which can be accessed from any browser and mobile device.
An example would be Upnify, which is a CRM (Customer Relationship Management) in the cloud.
The Sales Glossary is a compendium of all the most commonly used terminology in sales strategy. Many of the concepts listed here are used when implementing a CRM system or a digital sales funnel, no matter if they are legacy systems or an online CRM. See also our blog that deals with sales techniques, marketing and sales culture.