The WhatsApp® API is a tool designed for businesses that want to integrate WhatsApp® into their management systems, such as CRM or customer service platforms. Through this API, companies can automate responses, send bulk notifications, and manage conversations with multiple clients from a single platform.
This resource is key to optimizing customer service, improving the efficiency of sales teams, and providing faster and more personalized service. WhatsApp® API is ideal for businesses looking to scale their communication with customers without losing interaction quality.
The Sales Glossary is a compendium of all the most commonly used terminology in sales strategy. Many of the concepts listed here are used when implementing a CRM system or a digital sales funnel, no matter if they are legacy systems or an online CRM. See also our blog that deals with sales techniques, marketing and sales culture.