WhatsApp® Business is a specialized version of WhatsApp designed for small businesses. It offers features like business profiles, automated messaging, quick replies, and organization tools, enabling businesses to efficiently communicate with their customers and improve service.
Upnify® Connect can leverage WhatsApp® Business in conjunction with Artificial Intelligence to enhance the automation and personalization of communication with customers. By integrating Upnify® Connect conversations with AI, it is possible to generate intelligent conversations that resolve frequently asked questions about your brand or business, maximizing the impact of the conversational marketing strategy and generating greater engagement in real-time.
The Sales Glossary is a compendium of all the most commonly used terminology in sales strategy. Many of the concepts listed here are used when implementing a CRM system or a digital sales funnel, no matter if they are legacy systems or an online CRM. See also our blog that deals with sales techniques, marketing and sales culture.