Whatsapp Web

WhatsApp integration to your CRM

Upnify Editorial Team - 3 de agosto, 2022

CRM Upnify CRM

WhatsApp had already become one of the most used applications in the world when, in 2014, Facebook decided to buy it for $19 billion.

Whatsapp Business can be considered a valuable tool for organizations, besides facilitating communication between collaborators and intermediaries, it can achieve relationships of trust, since the information being backed up will allow you to project a more professional image

With such an investment, it is not hard to believe that they were already thinking about the creation of Whatsapp Business, which is becoming a high-value tool for companies since its creation in 2017.

Part of its success stems from functionalities such as:

  • Create a company profile, where you can display your contact details such as address, website and email. 
  • Generate fast answers; using your favorite phrases in a quick way without the need to write the full text.
  • Create tags for your contacts and organize them according to your sales process.
  • Generate automated messages so that your customers are not left unattended or simply to give an automatic welcome message. 

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Below, we explain the benefits of integrating your Whatsapp or Whatsapp Business account with your CRM, through Whatsapp web.

Save time with message templates

  1. Design a template to initiate conversations from your CRM.
  2. Connect Upnify with WhatsApp Web.
  3. Save the message as a follow-up. 

 

Build trust and closeness with your customers

  1. Generate messages with personalization tags (name, company).
  2. Send your message in a couple of clicks.
  3. WhatsApp Web does not require an extra cost. 

 

Integration is very easy!