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How to connect Telegram to Upnify Connect

Create a bot with BotFather, link its token in Upnify Connect, and verify that it receives conversations.

Connect your WhatsApp Business app by scanning a QR code, then let your team handle and distribute chats from Connect.

Choose what it handles, which information it uses, and how it works with your team.

Classify conversations by topic so they are easy to find and follow up consistently.

Prepare reusable text to reply faster and keep a consistent tone in Connect.

Prepare your messages in Connect, submit them for Meta review, and configure their variables before using them.

Configure the widget in Engage, publish it on your site, and handle messages from the Connect inbox.

Compare conversation volume by agent, channel, or category and see how it changes over time.