Learn, apply and sell more (11/12)
Por: Shelley Frost - 21 de marzo, 2017
Each employee you hire is one more member of the big family that is your company, one more person in whom you place your trust, but what to do when this trust is broken because an employee is stealing from you? What is the right way to react to this situation? And most importantly, how to communicate to your customers that a trusted employee has left?
Por: Pepe Villacís - 6 de marzo, 2017
Important premise: the success of your business does not depend on the products you sell... Your business does not depend on your product. No matter what type of business you want to undertake, your business does not depend on the products you sell. Your business depends on the customers you serve.
Por: Mariana Pizzo - 28 de febrero, 2017
The immediate objective of complaints and claims management is to regain the trust of a customer who has been dissatisfied with the service received.
Por: Pepe Villacís - 28 de febrero, 2017
During my 12 years as a Business Coach, and specifically in the segment of coaching sales managers and sales teams, I have always asked myself the same question: what is it that makes excellent salespeople perform better and outperform others?
Por: Upnify Editorial Team - 28 de febrero, 2017
The Italian Vilfredo Pareto made a surprising discovery, 20% of the population owned 80% of the wealth. This principle is known as the Pareto Principle and applies to many areas, including business and is one of the great secrets to success in sales.
Por: Gonzalo Callejas R. - 27 de febrero, 2017
It is very common in companies that the production and quality areas are the experts in terms of productivity, since they are responsible for making the processes efficient and achieving the highest possible production with the available resources.