Category • CRM (6/7)
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Por: Pepe Villacís - 10 de septiembre, 2017
For any company, teamwork is vital. Even more so if you consider that organizations that promote teamwork obtain beneficial results, both for profits and for their workers, who are their driving force.
Por: Upnify Editorial Team - 4 de septiembre, 2017
In this article, you will learn about what Customer management is, the steps to apply it to your company, and effective tactics to ensure you have happy customers.
Por: Shelley Frost - 21 de marzo, 2017
Each employee you hire is one more member of the big family that is your company, one more person in whom you place your trust, but what to do when this trust is broken because an employee is stealing from you? What is the right way to react to this situation? And most importantly, how to communicate to your customers that a trusted employee has left?
Por: Upnify Editorial Team - 17 de marzo, 2017
One of the main reasons prospecting is recommended is because it makes selling easier. Stop for a moment and think, would you have trouble selling to someone who needs your product or service?
Por: Pepe Villacís - 6 de marzo, 2017
Important premise: the success of your business does not depend on the products you sell... Your business does not depend on your product. No matter what type of business you want to undertake, your business does not depend on the products you sell. Your business depends on the customers you serve.
Por: Mariana Pizzo - 28 de febrero, 2017
The immediate objective of complaints and claims management is to regain the trust of a customer who has been dissatisfied with the service received.
Por: Gonzalo Callejas R. - 27 de febrero, 2017
It is very common in companies that the production and quality areas are the experts in terms of productivity, since they are responsible for making the processes efficient and achieving the highest possible production with the available resources.
Por: Patricio Peker - 27 de febrero, 2017
It is all very well to make an effort, to be disciplined and constant, but not to suffer. In the business and leadership areas you should seek to work smarter and less hard.
Por: Upnify Editorial Team - 27 de febrero, 2017
Cold calls are telephone contacts made to a list of potential customers to make sure they exist, obtain their complete data, qualify them as prospects and interest them in continuing the interaction with our business, either by accepting a visit, receiving commercial information, attending an event, taking a subscription, etc.