Category • CRM (4/5)
Por: Pepe Villacís - 31 de octubre, 2017
Each member of your team has special skills that if used in the right way can lead you to achieve your goals, discover how to maximize the potential of your sales force with a performance evaluation, in this article you will find some tips to evaluate your team effortlessly and thus always have a constant improvement.
Por: Shelley Frost - 21 de marzo, 2017
Each employee you hire is one more member of the big family that is your company, one more person in whom you place your trust, but what to do when this trust is broken because an employee is stealing from you? What is the right way to react to this situation? And most importantly, how to communicate to your customers that a trusted employee has left?
Por: Pepe Villacís - 6 de marzo, 2017
Important premise: the success of your business does not depend on the products you sell... Your business does not depend on your product. No matter what type of business you want to undertake, your business does not depend on the products you sell. Your business depends on the customers you serve.
Por: Mariana Pizzo - 28 de febrero, 2017
The immediate objective of complaints and claims management is to regain the trust of a customer who has been dissatisfied with the service received.
Por: Gonzalo Callejas R. - 27 de febrero, 2017
It is very common in companies that the production and quality areas are the experts in terms of productivity, since they are responsible for making the processes efficient and achieving the highest possible production with the available resources.
Por: Patricio Peker - 27 de febrero, 2017
It is all very well to make an effort, to be disciplined and constant, but not to suffer. In the business and leadership areas you should seek to work smarter and less hard.